Archive for the ‘Traffic’ Category

If You Focus on Search Rankings – STOP!

Friday, March 27th, 2009

Free traffic that is targeted we all want it and the search engines offer it so there’s no mystery behind why so many site owners focus lots of time and resources on getting good search rankings or improving their existing rankings.

But search traffic is only one piece of the available free traffic puzzle, and it’s getting smaller by the minute. With search engines like Google adding more and more features to localize and personalize search results for their users, it’s making it harder and harder to reach them for site owners.

It used to be hard enough just to try and rank on the first page of results for a popular term, but worth it if you could get there because that would mean you had exposure to a very wide audience, but with local and personal features being added to the results it narrows the size of that reach for most site owners considerably.

That doesn’t mean you shouldn’t care about your search rankings, and you should still work to get the best results you can for your target keyword terms–but you can’t let search rankings be your only focus, and maybe they shouldn’t even be your main focus.

The thing about a search ranking is that it’s just that, a ranking. It doesn’t guarantee you any sales/conversions or traffic… it just means your site is listed in a certain spot of the listings when someone searches for a particular term. No more and no less.

The reason site owners covet good rankings is simple, because we know that if our link is exposed to lots of people who are interested in out topic or product then we’ll attract some of those people to click it and visit our site–and since search listings are pre-qualified, meaning the person seeing your listing has searched for your topic or product, it gives the site owner an opportunity to draw lots of those targeted visitors to their pages.

But there are other ways to expose your links to targeted potential visitors online, some of them are a lot easier than trying to compete in search listings for a popular term, and given the cost of labor time they can actually be cheaper to use over SEO efforts.

Oh, and they also offer you access to millions and millions of people online every day who aren’t using the search engines for information on their topics of interest.

I know that concept can boggle the mind of anyone who has spent more than a week having every guru on the web tell them that high search listings was the golden egg of traffic, but the truth is there are people who hang out online every day, they have interests and needs which make them every bit a potential visitor or customer as anybody else is, but they don’t rely on search engines to tell them where to go online.

A good example of this is my friend Nick, he’s 53 years old, earns a good living and browses online almost every day after work chasing items to buy. You see, Nick is a fanatical Pittsburgh Steelers fan and has been working for years on collecting every football card of every Pittsburgh player ever printed.

Nick is a goldmine for anyone selling sports memorabilia, but guess what–Nick never uses Google or any other search engine to find stuff for his collection.

We were talking about this a while back and he explained to me that he tried using Google in the past, but most of what he found was crap sites and the whole experience even bother with search engines now. Well, at least not regular search engines that is.

One search that Nick uses daily is eBay’s search. He also frequents several forums and blogs and retail sites that he’s found (from eBay sellers). In fact, Nick told me that he bought some cards off of a dealer across the country a long time ago, and that seller runs a forum for card collectors and when Nick received the cards he had purchased there was a note included that mentioned the forum and invited Nick to stop in and check it out.

That’s awesome permission based, targeted direct mail advertising when you think about it–and it worked on Nick, who is a mod on that forum today. Something else to think about there, Nick, who was at one time just a customer of the seller who runs the forum, now works (for free) to promote that seller’s business by moderating, participating and advocating card collecting on the forum.

And guess where else Nick spends time online? Facebook of course, where he is friends with lots of other Steelers and sports collecting enthusiasts… and I’ll bet at least a few of them are promoting their sports collectibles businesses and eBay listings to Nick from time to time there.

And why not, I mean Nick is a deep pockets buyer if you’re selling products that meet his needs.

But you know who isn’t promoting their business to Nick, anyone spending all of their time focusing on getting high listings in Google, Yahoo and MSN Live search. Because Nick doesn’t bother using them. He finds the items he wants by going to the online places that are easy and convenient for him to connect with like-minded traders and dealers.

There’s a lesson in all of that, and Nick isn’t just some isolated example nor is memorabilia collecting a “special case” market.

My friend Carrie is an elementary school teacher. She does a good bit of shopping online and we’ve talked about this in the past. If you haven’t guessed, yes, I spend a lot of time discussing and listening to my friends about their online activity behaviors, you can’t beat honest insights like that.

Carrie shops online for two primary things, arts and crafts supplies for use in her classroom and lingerie. I know, the two make an odd paring, but Carrie lives in a rural region and there aren’t a lot of choices close to her for finding discount materials, and there aren’t any good lingerie boutiques within an hour of her home. So, buying online is easy and convenient… that phrase seems to repeat a lot doesn’t it? There’s a lesson in that too.

I’ll leave Carrie’s lingerie buying alone at this point, we aren’t that close of friends that I could probe her for details on her intimates, but for arts and crafts materials it’s pretty simple. Her school has a very low budget and like many teachers she spends her own money on a lot of things to improve her classroom and teaching aids for her students.

Since her options for discount shopping are limited where she lives, she uses the web to find deals. And like Nick, she had a bad experience with finding suppliers through Google in the past–she says she bought from someone in Ohio but the package came from over seas and the products were crap–so now sticks with sellers on eBay where she can measure the quality and performance of their products and shipping times based on the feedback they have from other buyers.

Now, as someone who has watched eBay feedbacks be gamed over the years by malicious marketers I know that’s not always a good measurement and you may be thinking the same thing, but as marketers we have to understand it doesn’t matter how we view the platform. What’s important is how our prospective customers view and use it. And if they feel some sense of security from a good feedback and good comments of other buyers, that does matter then regardless of how valid the ratings or comments may be.

So here again, we have a middle class American consumer who spends money shopping online, but can’t be reached if you only focus on getting high search ranking listings in your traffic building efforts.

As I said early in this post, I’m not suggesting that you actually stop working on getting good search listings for your sites, I’m only saying that there are probably lots of potential visitors/customers for you out there who will never find you from the search engines regardless of how high you rank.

For them, it’s up to you to put in the effort to find them where they meet and spend time online. Fortunately, that’s not hard to do and doesn’t cost anything at all in most cases, just a little bit of time. And it can be a lot less time then you would have to put in to link building and content creation for high search rankings on competitive terms, so it’s worth working on.

Here’s just a few places where you can go out and literally step in front of people who are interested in your topics or products and invite them to visit your site:

Social Networks – never be spammy and don’t join them just to run around yelling “Go visit www.YourDomain.com!!!”… you’ll hurt your business more than help it. Spend a few minutes here and there joining in discussions, answer questions, be polite, offer resources (links) that don’t lead to your own pages when appropriate to be helpful. Build trust through kindness, it pays off later.

Blogs – I see so many people running around starting tons of junk blogs for SEO purposes, but a much easier way to build traffic is by going to popular existing blogs where people in your market are already at and engaging in discussions and adding value through commenting. If you’re kind and helpful it will lead to people visiting your site. I’ve heard people say they posted hundreds of blog comments and never got a single visitor, well guess what, if you’re posting hundreds of comments they’re probably not very deep thoughts and certainly won’t encourage anyone to see what else you have to offer by clicking your link. You have to give value if you want to get people’s attention, it’s plain and simple.

Forums – just like with blogs and other social networks, don’t plaster your link everywhere. Most forums allow signatures, that’s all you need. Make your postings helpful or entertaining and entice others who read them to want to get more from you. Do that and they’ll find your signature link and visit your site.

eBay – There’s a ton of ways to convert eBay traffic into visitors to your site. Most through your actions (and auctions) online, but also offline as well (like I explained the seller did with Nick above).

YouTube – and other video sites. You can create media that’s entertaining and engaging, you can also just visit the pages of videos that are and be engaging in the comments area. Don’t add direct URL’s in your comments, just have your site link in your profile. If you make people laugh or think with your comments on a popular video you will see some of them visit your profile and follow through to your web site.

Yahoo! Answers – and similar user generated  Q&A sites. Be the best answer on questions related to your market here and you will see human traffic coming to your site. To be the best answer to a question you need to be helpful, that’s all there is to it.

That’s just a few ways that you can redirect human traffic from existing outposts to your site, there’s nothing ground-breaking in any of this, it’s all been said before.

The problem is you have to take it and act upon it. Traffic is money online, and the great thing is there are giant sites just giving it away. You just have to be there to collect it.

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Are You Building Links, Traffic or Relationships?

Sunday, February 22nd, 2009

I’ve written a lot here over the past couple years about links and web traffic, but I haven’t written much about relationship building–and I haven’t done much of that here with this blog either.

That’s sort of been intentional. I started this blog several years back just to offer any helpful tips or insights that I could to others, but didn’t want it to become a major project that might take up lots of my time. I knew I had some thoughts worth sharing, I appreciated those people who shared their thoughts when I was starting out many years ago, so I saw this blog as just a way to give back what I had received.

But something I’ve come to see is that while I believe (hope) I’ve been helpful to folks here, I’ve wasted a lot of opportunity to get to know and even learn from you in return–not to mention the friendships that could have been made.

I know you are good people, and even those who may be just starting out have ideas and perspectives I’d honestly like to hear from.

The things that we so-called web workers do; developing resources, marketing and promoting, building revenue streams or spreading awareness for everything from our products to our brands to the social causes we care about… we always become better at it with the more insight we have on how other people think, how they are motivated and what they want.

And I’ve been blowing it by not asking you more often to share your thoughts with me. By learning more about you I would also have been learning more about where I needed to focus.

So here’s our chance to correct all of that. I’ve opened this blog wide up for engagement and interaction. Nothing is required to place a comment other than hitting the button, if you have a Facebook or Gmail account you can join the community with a single click.

My hope is that every single one of you will use some or all of these features to join the conversation. Just say “hello”, tell me about your day, your web site, your business, your life or even your pet rock. I want to know about it.

And most importantly, tell me how I can help you going forward. What do you need or want to know more about right now? Programming, SEO, Article Marketing or whatever.

I’ve been doing these things for a long time, some like article marketing long before that’s what it was called and I was posting my “pieces” on Usenet groups, so I have the experiences and skills to share, just tell me which areas are most important to you.

So, now that I’ve extended my hand in friendship, what say you?

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Your Traffic Questions Answered

Tuesday, February 12th, 2008

After writing this post I received a couple of contacts from people asking the same question, “how did you get your publishings on Google News?”

Here’s the thing, to the best of my knowledge there’s no actual list of what specific sites Google pulls news stories from, but if you look through Google news it’s easy to find where they’re coming from since the original sources are listed with the headlines.

From there it’s just a matter of writing a great op-ed or Press Release, submitting it to a source you know Google pulls stories from and that accepts submissions.

There’s no guarantee your writing will be accepted by the source you submit it to, nor that if it is Google will pick up your piece from their site anyway. But, if you do create something worth reading the odds are good and the from is well worth putting the effort in.


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Surveys for MySpace – are people still using these?

Thursday, January 31st, 2008

So yesterday I came across someone talking up the traffic benefits of using those surveys for MySpace you see available all over and it made me wonder if people were still really using those things to try and capture MySpace traffic?

I have to admit that I never got into the whole MySpace marketing craze. I also didn’t jump on the bandwagon and build a hundred MySpace resource sites that all looked the same while everyone else was doing it either.

I did own a single MySpace resource site at one time for a few weeks, but only because it was part of a package of sites I purchased off of someone, and I flipped it as fast as I could unload it.

Don’t get me wrong, I don’t have any issues with people who built sites and campaigns around MySpace, I just didn’t get interested early on and by the time my interest was aroused it looked like a saturated market already so I just stayed away from it.

And after a while it looked like MySpace had gone to great lengths to stop the spam and free rides for marketers across their platform, which is why seeing someone recently touting the effectiveness of those surveys for getting MySpace traffic caught my eye.

So is anyone who reads this still using them or other similar offerings to grab MySpace traffic? Is it still working?


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Psst. Everything in this post is a secret. Don’t tell anyone else…

Wednesday, January 9th, 2008

Think I’m joking with that title? Well, I’m not! What I’m about to type out here is powerful stuff for Internet Marketing. It’s the “Big Juice” as my partner Chrissy says. And… it’s downplayed and/or dismissed by almost everybody out there. Can you believe that? Yet, it really works, and I’m providing personal proof just for you. But seriously, don’t tell anyone else about it, let’s keep it all to ourselves for as long as possible.

Alright, with the fun build-up of suspense out of the way, here’s the deal. Almost every day I hear or read some online marketer complaining over the useless, non-converting nature of social traffic and I’m really exhausted from constantly trying to show them that they’re absolutely wrong about social traffic.

They’re wrong about its nature, and more importantly, they’re wrong in their approaches to capitalizing on it… which leads to unresponsive in-fluxes of social traffic for them, and in turn to their wrong opinions on the traffic in general.

So, instead of continuing to try clarifying all this on forums and in discussions over and over, I’m just going to post it here once and for all and then let those who “don’t get it” continue running into their own brick walls.

Social traffic is not ANY specific demographic of people. That’s the first thing you have to understand. No matter what site you’re talking about, from MySpace to Digg there’s a vast dynamic of user demographics online using the services.

Why is understanding that so important? Because if you have your head set that you’re marketing to only 1 type of persons you’re going to slant your efforts towards them, and then it becomes a self-fulfilling non-reactive campaign effort. In other words, if you believe your social marketing efforts will only be seen by non-converting teens, you’re bound to slant your efforts to attract non-converting teens… see what I mean? The results will be you get a ton of non-converting teen traffic–but it’s because you targeted that.

But the truth is there are folks from all walks of life on all of these huge social networks, and if you target the right audience for your products or services you can do very well.

I said I was going to provide proof of this, and I meant it. I have a web site (yes, I have many, but I’m talking about a specific one here) that isn’t anything special. It isn’t one of my niche mini-sites, and it isn’t targeted to young people by any means.

It is an affiliate store site, where the entire catalog is taken directly from affiliate datafeeds and the products are aimed at adults, primarily women between the ages of 25 and 40.

I’ve had this site for several years and it always gets a nice bump in the fall. Halloween is actually the best period for this particular site.

This year, just before the Halloween rush the site took a giant hit from Google. Of its 5,000+ pages all but about a dozen fell from the index. I went from 200+ daily visitors in August to under 10 each of the first 4 days in September. All of that organic search traffic instantly gone… a major catastrophe.

We hadn’t budgeted for any marketing for this site, there hadn’t been any warnings to concern us that the seasonal sales would dip. So, I met with Chrissy to discuss the sudden drop on September 5th, and we talked about various things we could do.

In the end we decided to see if we could salvage some seasonal sales through straight social marketing. We quickly put together some videos and other content which we distributed across various publishing platforms, then went to work promoting that content across various social networks. Nothing black-hat or spammy, just straight forward quality content being submitted and shared on community networking sites.

Here is an image displaying the results, you’ll notice that September turned around slowly for us as it took a little time to create our content and get the ball rolling, but October turned out great (better than last year in fact) and then the Christmas shopping season slowed down but still went fairly well for us:

4th Qtr 2007 numbers

In that image, the numbers for each month show total checkouts (not the number of items sold, but the number of completed checkouts made–some checkouts could be for a single item while others could be for 50 items), and total commissions earned.

We backed off the promotions after Halloween for several reasons. The main being time. This isn’t a priority site so we had to pay attention to others during the Christmas rush, but I do always look for the pre-Christmas bump this site provides with Halloween sales so there was a little panic attached to the instant drop from Google in September.

Slowly pages from the site have begun showing up in Google again, about half of them are in there now, but the point of this post isn’t to talk about my site. I just wanted to show how profitable a single social marketing campaign can be when done right to put to rest those silly rumors that social marketing and traffic doesn’t convert.

I think the biggest problem a lot of marketers have when they approach social marketing–forgetting the fact that they typically don’t fully comprehend the demographics of social networks–is that they approach it as a sales venue.

You really can’t enter a social community and lay out a sales pitch. Well, you can but you shouldn’t expect results from that. People don’t like it and are fast to ignore on community networks.

What you have to do is engage people with social marketing. Don’t tell them your product will do something, show them the results without the sales pitch. Leave them wanting more and guess what? They’ll seek you out craving the gratification that they’ve convinced themselves your product or service will provide.

You can show the results of anything using video, or even with text content. Don’t write cold, informative specs and sales pitches for social network traffic, write descriptive narrative (”show, don’t tell”, remember that from English/Grammar class?) that engages the reader. Let their own imagination do the selling for you. Then just be sure you’ve provided a clear path to the satisfaction/gratification they’re craving and stay out of the way.

I’ve typed out some of my own ideas on why a lot of marketers don’t seem to get it with social traffic. Maybe I’m completely wrong about that, but I honestly do think they just get in their own way trying too hard to “make the sale” when with social traffic it’s really about “making the connection”.

Don’t tell, show.
Don’t sell, engage.

If you plan your next social marketing effort around those two simple notions I’m willing to bet you’ll see a completely different outcome than you’ve ever had before.

If you don’t then just comment here about what a fool I am to continue wasting my time with all that social traffic that doesn’t convert.


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