Posts Tagged ‘internet marketing’

Do You Understand Your Market?

Sunday, November 30th, 2008

I usually try not to post (or work) on Sundays because that’s my day for family and friends, but I have a few minutes to myself this morning and had an experience with a reader of the blog this week that I thought would make a great share for everyone involved in Internet Marketing.

James contacted me last week asking that I take a look at his web site and some of the various entry points to it that he had created (articles, a Squidoo Lens and etc.) because he wasn’t converting any sales, yet had high organic traffic coming in for his keywords.

Normally I decline requests like this simply because if I started reviewing the methods and copy of everyone who asked I’d never have time to do my own work, let alone write on the blog here.

But, the letter from James was compelling and I had a few minutes to spare when it arrived, so I had a look.

On first glance everything looked good. He has a solid “buying” related keyword that gets lots of daily search traffic and has a low competition level. His main site is in the top 10 SERPs and 3 of his entry points are also on the first page of results-meaning he has 4 of the top 10 results for his keyword right now and he’s getting the expected traffic from that.

Also, it appears that his copy and articles are well written. They pin-point a problem you would expect people in his niche to be having and guide readers to the solution–his sales links.

Nothing seemed out of place or wrong to me, except the fact that he hadn’t converted any sales in 2 weeks.

Then I realized something crucial, all of his copy on his main site as well as all of his entry point sites and articles were focused on the same problem. Which made me wonder, are people actually looking for help with that specific problem?

I asked James why he picked that problem to focus on since there are a number of related problems people in his niche might be facing and he said it was what he thought he would want help with if he were searching for the keyword term he picked.

That sounds good on the surface, but if you aren’t actually dealing with an issue that you’re marketing to then you can’t really walk in the same shoes that your target market are wearing, so there’s a chance that you’re viewing it from the wrong perspective.

So, I went out to a couple of forums related to the niche James is working and browsed around for a few minutes to see what kind of questions people were asking. Then I checked out Yahoo! Answers to see what was getting asked there.

What I found was that nobody was asking questions on the specific problem James had focused on with his content. There are several reasons why that might be, but they don’t matter. What matters is that James is targeting the right keyword, a good hungry market, but addressing the wrong needs with his copy.

I gave him some pointers on other problems he might want to focus on with his content, based on what I saw people were seeking help with in the forums and on Yahoo!

All of this took place between James and I on Thursday and Friday, and today (Sunday) I had an email from James telling me he had spent all day Saturday editing his main site copy and within a few hours had a sale.

I expect he will have many more sales to come now, especially if he revisits the content on his entry point sites and articles too.

The moral of this is simple, finding good keywords and a hungry market are just the first steps. The equally important next steps are to understand your market and target their specific needs.

The good news is that’s not hard to do at all. Between Q&A sites like Yahoo! Answers and niche related forums you can usually find exactly what people are the most desperate for help with in very little time. Use that knowledge to determine what product you promote and as a focus point for your content creation and you’ll get much better results from your efforts.


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Don’t Give Up Now

Wednesday, November 26th, 2008

At the request of a friend I met today with a small group of young, aspiring webpreneurs. These are exactly the kind of people I hope to be connecting with here on the Leap blog, so I was excited about getting a more personal interaction and some instant feedback.

The meeting was very productive, the people were great and I learned a little about how the things I was talking about (the same things I write about here) were being received. Not all of it as I expected or intended, so that will help me do better here going forward.

Here are 2 things I took from it that I wanted to share right away here.

Where’s The Beef?

The big question all of them had for me was did I think now was a bad time to start a web business of any kind?

That’s a fair question and I had anticipated it might come up. Attempting a very poor Senator Ted Stevens impression, I coldly yelled “NO!” to the room. They laughed, but I’m not sure they really knew why.

Here is my reasoning as I explained it to them. Right now lots of small operations are going down. Heck, lots of big companies are dropping to. It’s a terrible time to be an established business with operational costs that were budgeted long before this current down turn hit.

It’s a fact of business that the bigger and more established you become, the more intricate and detailed everything gets, the more you have to operate on a projected budget and the harder it becomes to react to real time conditions.

So when things get tight they have to trim costs in areas other than where they really want to. So people lose jobs, service and support levels decrease, the company image takes hits… it just snowballs. And ultimately, some go completely under.

And while all of that is sad, remember that we’re talking about real people losing their jobs, but the flip side to that is these companies which go under leave a void in their marketplaces, and for the nimble startup who isn’t working on projections from numbers of last year yet that’s an opportunity to launch from.

This applies to companies and startups of all sizes, even the lone-ranger home based startup.

Right now, I assure you, there are a lot of people who have been struggling to make a go at Internet Marketing–maybe you’re one of them–and they are debating with themselves over giving up or plowing forward.

Some will quit. It’s sad to see someone give up their dreams but completely understandable. There are bills to pay, hungry mouths to feed. A steady paycheck from anywhere becomes very attractive when everything seems to be going against you.

But some will stay with it. Those who do will find new elbow room in their niches as others leave. Suddenly they go from being Guppies to Sharks in the same tank.

My point is that if you can afford to do it, then I believe this is a opportunistic time to start up.

It isn’t an easy time. Just because someone else left a void in the marketplace doesn’t mean customers who weren’t spending money with them will buy your products, they may still not spend money for a while and you’ll have to be ready for that.

But, with less crowded waters it is an opportunity for the noobie to really learn how to swim them. To become intimate with your market and get to know your customer’s needs and expectations, so you’ll be fully prepared for the inevitable economic upswing when it comes and they start spending again.

AdSense is great for site publishers! Except for most of the time when it’s the wrong choice…

I talked with the group today a little bit about adsense. And after a few minutes I realized that I was giving them the wrong impression (in my opinion) that adsense is always a reliable and safe revenue stream.

In-fact, I think it is when used on the right kind of web site. But I also think it’s a waste and counter-productive for a majority of web sites.

Here’s what I really think about it in-case I’ve given the wrong impression here on the blog in the past.

If you run a web site where visitors might be looking for a service oriented solution to some problem, then adsense is a fantastic way to monetize your pages.

Put yourself into the mind of the common visitor to your site. What problems are they going to be facing and seeking solutions for? Are the solutions to those problems typically process or product based?

If the answer is process based then you have a good site for running adsense on. Especially if the process is usually performed by some type of professional.

However, if the solution is typically product based, meaning any sort of tool or even a learning aid that would help your visitor eventually perform the process for themselves with no professional help required, then you would be foolish to put adsense on your pages and earn pennies for clicks where you could have earned dollars by putting an affiliate ad for the product in that same place.

I know adsense is easy to setup and start seeing fast money with, but it’s small potatoes compared to what you could earn with the same page real estate through an affiliate product.

So, when appropriate I love adsense, but most of the time I just don’t think it’s appropriate.


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Clarity on What to Blog About

Thursday, November 13th, 2008

In yesterday’s post, What to Blog About?, and in the later comments I used an example of content researching for someone starting a blog about acne just to illustrate that even topics which you might not normally think would have a lot of online active communities likely do if you just search for them.

My intention was not to say anyone should go and use the personal sufferings of people afflicted with any medical condition to simply build profitable niche sites about. One reader’s email contact questioned me on this, so I wanted to be sure I was clear on that.

Honestly, my posting yesterday had nothing to do with “what to build sites about” for anybody, it was just a sharing of existing resources for anyone who might be starting a site on any topic at all.

It doesn’t matter if your site is about remote control toys or breast cancer, that just wasn’t the question I was addressing. The point was to show that whatever you may be starting a site (or blog) about, you can find good communities online already where the existing conversations can help to spark content ideas for you.

(more…)


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Let’s Make This The Summer Of Education

Wednesday, May 28th, 2008

Right after I published my “Giving Away The Farm” post this afternoon, Heather called me because she “didn’t want to put me on the spot with a public comment” and asked if I’d be giving out the details of the actual niche site and product I create for that case study?

Yes, absolutely! What value would it have for people if they couldn’t take the simple step of visiting the site being exampled and see first-hand how I put everything together?

I’m also going to provide links to the exact articles I publish to promote the niche site and every other resource that gets used or mentioned in the study.

I want folks to be able to really get something valuable out of this.

Of course, some of that is why I’m only going to share the study with subscribers of my monthly newsletter, I don’t want to openly shout out all of the resources I use, or sites I’m building :)

And the newsletter is free, spam free and I only send 1 mailing monthly so there’s no reason for anybody who’s interested to not sign up and see the results.

Just enter your email address:

In addition, once I make my first sale from the niche site and have the results for the study, I’m going to refund the buyer and let them keep the product for free, then I’ll also remove the live purchasing link(s) from the niche site, though they’ll still be visible for you to see where and how I placed them, they’ll no longer link out to the payment processor.

Since this is a case study I think it would be unfair to keep the customer’s money as I don’t intend to continue with the product or niche after I publish the study results on my newsletter. I’m doing this strictly as a teaching by example exercise.

But, Let’s Take It Further

Since the June issue of the newsletter will be about this niche case study, and I really like the idea of sharing by example like this, while talking with Heather I thought why don’t we make every issue of the Leap eTips this summer about testing and learning for everyone?

So, here’s what I’m proposing:

- June issue: will be the niche case study of going from scratch to first sale after entering a brand new niche market, with a product created specifically for the example.

- July issue: let’s end some of the myths and misinformations surrounding duplicate content filtering and search engines.

Everybody has their beliefs and opinions about duplicate content filters and how they are used or applied, I’m no different. However, my thoughts on duplicate content filters are based on the actual results of sites I’m involved in and not just what gets tossed around (which is often regurgitated wrong information) on forums.

Still, any time I’ve shared my thoughts in discussions on blogs or forums there are always some people who seem to feel I’m pulling my opinions out of the air rather than basing them on facts because they read something different from someone else, so this will be a way for us (me and my newsletter subscribers) to test in real time and see through real examples exactly what does or doesn’t trigger red flags when repurposing content.

To be clear, I’m a big fan of creating and using original content for my own sites. However, if I enter a market where some specialized knowledge that I don’t have would be beneficial there are times where I think it’s appropriate to repurpose an article or white paper that has republishing rights attached to it.

For example, if I were building a niche site around some skin care product, then articles from dermatologists or even beauticians might be of benefit to my site visitors and to me ultimately.

And there are ways to repurpose this content, even though it’s technically duplicate content, that are entirely ethical and without suffering any filtering or penalties at all. I’ve done it numerous times, and this will be a great way to share my methods and experience with you by real live example that can be monitored.

- August issue: creating your own digital products. This is a topic I know a lot of people have trouble with. My experience with friends whom I’ve helped build their own products for the first time has told me the biggest obstacle they seemed to face was that they held the wrong impression of what a digital product is.

Honestly, more than once I’ve heard “I don’t want to write a cheesy ebook and scam people with it”. My reply is always the same, then don’t!

I’ve never written a cheesy ebook (that I’m aware of), and I’ve certainly never tried to scam anyone for anything. In fact, I’ve always tried to under-promise and over-deliver with every web property and digital product I’ve ever created. That’s just how I am.

But, because there are so many “make money gurus” and what-have-you out there who are constantly selling the hype of their latest digital products which typically fall short of the promised “goods”–they’ve caused digital products in this market to take on a sort of stigma with many people.

But here’s the real deal, first of all you can create fantastic digital products rather easily and not have to fear that they’re cheesy in any way… and not just ebooks, but audio and video materials too. Most of the tools you could need are available free to create amazing digital products with.

And secondly, if you stay out of the “make money online” markets then that dirty stigma attached to digital products won’t really apply to you because your market probably won’t have had the same experiences of digital products = “over-hyped junk” that the make money online market has.

In fact, when you get into niche markets that have nothing to do with making money online you’ll find that there are information seekers out there willing and happy to buy almost any ebook, graphics, audio or video products related to their topic of interest that you can offer them.

I have a friend who sold tons of videos on how to tie knots online about 2 years ago. He took most of the information from his old Boy Scout manual, created a bunch of short “how to” videos for each different knot and then sold them as a package on his site devoted to hikers and camping enthusiasts. And guess what? You could find detailed tutorials for every one of those knots online for free.

I have another friend who has been featured in several major magazines now because she’s created a 6 figure business from creating and selling Recipe ebooks. Seriously, you can search Google for any recipe in the world, and yet she still sells a dozen plus copies of her ebooks every day now.

Why can these people, and others make money with digital products when most (if not all) of the information is already available online for free?

Presentation.

Plain and simple, if you know how to put information together in a pleasing way that your market will connect with, then people interested in the topic(s) you cover will gladly pay to own a copy of your presentation of it.

So, for August I’m going to need a couple of volunteers and we’re going to create some amazing digital products together, documenting the process for everyone to share in the experience, and for those who volunteer you’ll not only get the experience and insights but you’ll also have a profitable product ready to take to market. Even though I’m going to work with you on it, you’ll own all rights to the completed product.

Please contact me here if you’re interested in building a digital product for the August issue with me.

Okay, I think that wraps up the summer of education idea. To follow along with all of this you’ll have to be a subscriber to the Leap eTips monthly newsletter which is free of cost, free of spam and only sends out 1 mainling per month (so free of abuse too).

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What Can Internet Marketers Learn from History? Pioneering Thought

Monday, December 3rd, 2007

Pittsburgh

When I say learn from history, I mean actual history. Not last year or two years ago, which I agree is a lifetime in the modern world; but I’m talking about decades and even generations back.

I’ve lived in Pittsburgh, Pennsylvania all of my life. It’s a middle-sized city with small town appeal. Every neighborhood is vastly unique and gives Pittsburgh the feeling of a lot of small towns rooted around the Downtown metropolitan area.

As a child I never gave much thought to the fact that I was visiting museums and libraries, or watching sporting events in venues named after some of our nation’s best known industrialists and capitalists. Men like Carnegie and Mellon who led America’s launch to becoming the wealthiest nation on the planet…from right here in my backyard.

It wasn’t until several years ago when I was starting my own business that I realized this city I live in was the starting point for Lewis and Clark when they began their westward explorations.

It was the birthplace of the American Oil Industry, as well as the modern environmental movement in America and now has the largest concentration of green buildings anywhere in the country–not bad for a town once known as the Smoky City because of industrial air pollution.

It set the original standards for steel production, coal mining and commercial river transportation; and today is home to some of the top minds in fields such as biotechnology, robotics, fiber optics, electronic commerce, health care and life sciences.

Learning this history gave me pause when I first launched my own business. I was certainly struck with a sense of awe and pride in my home town and those who came before me, but I was also given a new ruler by which success should be measured. See, making money is easy. Making lots of money isn’t all that hard either. But names like Carnegie and Mellon aren’t carved into the keystones of buildings or printed in educational books simply because they made money, they’re celebrated and studied because they made disruptions that changed the way business was conducted.

Their actions changed the way people worked and lived. In short, they made a difference–and profits naturally follow commercial disruptions. Today people speak of disruptive technologies a lot, and if you pay attention you’ll see that whenever something gets labeled as disruptive it always gets plenty of money thrown at it.

So, how can Internet Marketers take advantage of what history teaches us? Well, first we have to recognize what all of the people I’ve mentioned have in common…they all went against the grain at some point or another. They made decisions to do things that weren’t always “tried and tested”, but rather new and unique.

As an Internet Marketer you could liken this to developing some new promotional tactic online. I don’t know what that might be, you’ll have to forge your own path, but it would be something completely different from setting up a web site or blog with advertisements and affiliate links, using landing pages and driving traffic with PPC campaigns.

Maybe by looking at the massive traffic flows that occur every day across social networking sites there’s room for some new break-through widget or strategy to divert the buying traffic out of the herds?

Perhaps there’s a next step for commercialized RSS feeds just waiting to be taken?

The point is anybody can do what everybody else is doing and make some money from it, but history shows us that innovative risk takers are where the real success stories come from, and the lesson is to keep your eye open for that unique opportunity when it presents itself, then have the courage to act on it.


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