Posts Tagged ‘Traffic’

If You Focus on Search Rankings – STOP!

Friday, March 27th, 2009

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Free traffic that is targeted we all want it and the search engines offer it so there’s no mystery behind why so many site owners focus lots of time and resources on getting good search rankings or improving their existing rankings.

But search traffic is only one piece of the available free traffic puzzle, and it’s getting smaller by the minute. With search engines like Google adding more and more features to localize and personalize search results for their users, it’s making it harder and harder to reach them for site owners.

It used to be hard enough just to try and rank on the first page of results for a popular term, but worth it if you could get there because that would mean you had exposure to a very wide audience, but with local and personal features being added to the results it narrows the size of that reach for most site owners considerably.

That doesn’t mean you shouldn’t care about your search rankings, and you should still work to get the best results you can for your target keyword terms–but you can’t let search rankings be your only focus, and maybe they shouldn’t even be your main focus.

The thing about a search ranking is that it’s just that, a ranking. It doesn’t guarantee you any sales/conversions or traffic… it just means your site is listed in a certain spot of the listings when someone searches for a particular term. No more and no less.

The reason site owners covet good rankings is simple, because we know that if our link is exposed to lots of people who are interested in out topic or product then we’ll attract some of those people to click it and visit our site–and since search listings are pre-qualified, meaning the person seeing your listing has searched for your topic or product, it gives the site owner an opportunity to draw lots of those targeted visitors to their pages.

But there are other ways to expose your links to targeted potential visitors online, some of them are a lot easier than trying to compete in search listings for a popular term, and given the cost of labor time they can actually be cheaper to use over SEO efforts.

Oh, and they also offer you access to millions and millions of people online every day who aren’t using the search engines for information on their topics of interest.

I know that concept can boggle the mind of anyone who has spent more than a week having every guru on the web tell them that high search listings was the golden egg of traffic, but the truth is there are people who hang out online every day, they have interests and needs which make them every bit a potential visitor or customer as anybody else is, but they don’t rely on search engines to tell them where to go online.

A good example of this is my friend Nick, he’s 53 years old, earns a good living and browses online almost every day after work chasing items to buy. You see, Nick is a fanatical Pittsburgh Steelers fan and has been working for years on collecting every football card of every Pittsburgh player ever printed.

Nick is a goldmine for anyone selling sports memorabilia, but guess what–Nick never uses Google or any other search engine to find stuff for his collection.

We were talking about this a while back and he explained to me that he tried using Google in the past, but most of what he found was crap sites and the whole experience even bother with search engines now. Well, at least not regular search engines that is.

One search that Nick uses daily is eBay’s search. He also frequents several forums and blogs and retail sites that he’s found (from eBay sellers). In fact, Nick told me that he bought some cards off of a dealer across the country a long time ago, and that seller runs a forum for card collectors and when Nick received the cards he had purchased there was a note included that mentioned the forum and invited Nick to stop in and check it out.

That’s awesome permission based, targeted direct mail advertising when you think about it–and it worked on Nick, who is a mod on that forum today. Something else to think about there, Nick, who was at one time just a customer of the seller who runs the forum, now works (for free) to promote that seller’s business by moderating, participating and advocating card collecting on the forum.

And guess where else Nick spends time online? Facebook of course, where he is friends with lots of other Steelers and sports collecting enthusiasts… and I’ll bet at least a few of them are promoting their sports collectibles businesses and eBay listings to Nick from time to time there.

And why not, I mean Nick is a deep pockets buyer if you’re selling products that meet his needs.

But you know who isn’t promoting their business to Nick, anyone spending all of their time focusing on getting high listings in Google, Yahoo and MSN Live search. Because Nick doesn’t bother using them. He finds the items he wants by going to the online places that are easy and convenient for him to connect with like-minded traders and dealers.

There’s a lesson in all of that, and Nick isn’t just some isolated example nor is memorabilia collecting a “special case” market.

My friend Carrie is an elementary school teacher. She does a good bit of shopping online and we’ve talked about this in the past. If you haven’t guessed, yes, I spend a lot of time discussing and listening to my friends about their online activity behaviors, you can’t beat honest insights like that.

Carrie shops online for two primary things, arts and crafts supplies for use in her classroom and lingerie. I know, the two make an odd paring, but Carrie lives in a rural region and there aren’t a lot of choices close to her for finding discount materials, and there aren’t any good lingerie boutiques within an hour of her home. So, buying online is easy and convenient… that phrase seems to repeat a lot doesn’t it? There’s a lesson in that too.

I’ll leave Carrie’s lingerie buying alone at this point, we aren’t that close of friends that I could probe her for details on her intimates, but for arts and crafts materials it’s pretty simple. Her school has a very low budget and like many teachers she spends her own money on a lot of things to improve her classroom and teaching aids for her students.

Since her options for discount shopping are limited where she lives, she uses the web to find deals. And like Nick, she had a bad experience with finding suppliers through Google in the past–she says she bought from someone in Ohio but the package came from over seas and the products were crap–so now sticks with sellers on eBay where she can measure the quality and performance of their products and shipping times based on the feedback they have from other buyers.

Now, as someone who has watched eBay feedbacks be gamed over the years by malicious marketers I know that’s not always a good measurement and you may be thinking the same thing, but as marketers we have to understand it doesn’t matter how we view the platform. What’s important is how our prospective customers view and use it. And if they feel some sense of security from a good feedback and good comments of other buyers, that does matter then regardless of how valid the ratings or comments may be.

So here again, we have a middle class American consumer who spends money shopping online, but can’t be reached if you only focus on getting high search ranking listings in your traffic building efforts.

As I said early in this post, I’m not suggesting that you actually stop working on getting good search listings for your sites, I’m only saying that there are probably lots of potential visitors/customers for you out there who will never find you from the search engines regardless of how high you rank.

For them, it’s up to you to put in the effort to find them where they meet and spend time online. Fortunately, that’s not hard to do and doesn’t cost anything at all in most cases, just a little bit of time. And it can be a lot less time then you would have to put in to link building and content creation for high search rankings on competitive terms, so it’s worth working on.

Here’s just a few places where you can go out and literally step in front of people who are interested in your topics or products and invite them to visit your site:

Social Networks – never be spammy and don’t join them just to run around yelling “Go visit www.YourDomain.com!!!”… you’ll hurt your business more than help it. Spend a few minutes here and there joining in discussions, answer questions, be polite, offer resources (links) that don’t lead to your own pages when appropriate to be helpful. Build trust through kindness, it pays off later.

Blogs – I see so many people running around starting tons of junk blogs for SEO purposes, but a much easier way to build traffic is by going to popular existing blogs where people in your market are already at and engaging in discussions and adding value through commenting. If you’re kind and helpful it will lead to people visiting your site. I’ve heard people say they posted hundreds of blog comments and never got a single visitor, well guess what, if you’re posting hundreds of comments they’re probably not very deep thoughts and certainly won’t encourage anyone to see what else you have to offer by clicking your link. You have to give value if you want to get people’s attention, it’s plain and simple.

Forums – just like with blogs and other social networks, don’t plaster your link everywhere. Most forums allow signatures, that’s all you need. Make your postings helpful or entertaining and entice others who read them to want to get more from you. Do that and they’ll find your signature link and visit your site.

eBay – There’s a ton of ways to convert eBay traffic into visitors to your site. Most through your actions (and auctions) online, but also offline as well (like I explained the seller did with Nick above).

YouTube – and other video sites. You can create media that’s entertaining and engaging, you can also just visit the pages of videos that are and be engaging in the comments area. Don’t add direct URL’s in your comments, just have your site link in your profile. If you make people laugh or think with your comments on a popular video you will see some of them visit your profile and follow through to your web site.

Yahoo! Answers – and similar user generated  Q&A sites. Be the best answer on questions related to your market here and you will see human traffic coming to your site. To be the best answer to a question you need to be helpful, that’s all there is to it.

That’s just a few ways that you can redirect human traffic from existing outposts to your site, there’s nothing ground-breaking in any of this, it’s all been said before.

The problem is you have to take it and act upon it. Traffic is money online, and the great thing is there are giant sites just giving it away. You just have to be there to collect it.

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From With to At to With

Tuesday, July 8th, 2008

I’ve created a new category just for this posting, though I’m sure I’ll have more thoughts to add later, called “People”–because people are it!

If I’m seeming abstract please indulge me for a moment and I promise to make myself clear.

In 1992 when I built my first website there was 1 goal, to show it to people. That hasn’t really changed much over the years, but how to do it has. Back then there was basically 1 way to show your web site to people, by talking with folks and telling them in conversations that it was there.

There were no search engines to care about (a few laughable-at-the-time directory attempts did exist) and online advertising was coveted but had yet to become organized into anything usable.

If you wanted visitors to your web site you had to talk with people either in person, or online in various chatting formats (BBS, chat rooms, irc and etc.) and say “hey, check out my web site”.

Then businesses became serious about advertising online (popups were born) and hired lots of Geeks out of the chat rooms to create elaborate systems for driving traffic with paid advertising, because business folk were far too important, I mean busy, to actually talk to people when they could just throw money around instead to get visitors to their sites.

And some of those chatting Geeks who weren’t offered corporate jobs took it upon themselves to create their own systems and models for driving traffic, this way they could cash in on the big bucks but not have to wear the suit coats and ties every day–and pseudo-search Pay Per Click was hatched; which ultimately led to what we know now as search engines.

It was all about who could control the message. If you controlled the message you controlled the traffic, and money (over technology) was able to control the message in those early years.

Fast forward to today and guess what, paying for traffic through popups, pop-unders, banners, Pay Per Click and search engines–by paying for search engines I of-course mean paying crazy amounts to experts who do things most of us can’t comprehend and they can’t (or won’t) explain to get our pages listed highly in the “natural” search results–well, this whole system is peeling away bit by bit because people don’t like being talked at and told what to like/do/look at/think/etc, and that’s what those systems do.

They impose their desired outcome on the individual rather than assist the individual in finding the best path for their unique needs.

Then along came that dubious Web 2.0

And suddenly people had choices, freedom like they’d never known to share, converse, analyze and rate…

And where does that bring us? Back to talking with one another again.

People, and conversations are what’s driving the web. Just like in the start, only with more bells and whistles; and this time I don’t think they’ll let that control go…

Not convinced that conversation drives the web? Have a look at the numbers in this slideshow presentation I recently saw:


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Confessions Of An Old Retailer

Wednesday, February 20th, 2008

I’ve mentioned this here before but the majority of my background experience is from . I spent a couple of years with the Postal Service before finally making the leap to working for myself full-time, but prior to that I spent over a decade in management for mostly high volume, discount retail chains.

A lot of the things I do today online that earn me money are based on concepts I learned during that time. In fact, while I know there aren’t any magic secrets to making money online and hard work is the only sure path–I also know that there are certain ideas and techniques that will compliment and improve upon the results of that hard work.

Since those are what I try to share on this blog, I thought today was a good time to touch on some of the most basic and often overlooked concepts.

Traffic
Like everything there are nuances and ways to accessorize, but at the core my thoughts about online come down to this: put your product in-front of someone looking to buy it and you’ve got an easy path to a sale.

That may seem overly simple, but every day I read a blog or forum posting of some “guru” that talks about ways to increase traffic which have absolutely nothing to do with bringing a single quality visitor to your web site.

Who wants garbage traffic? And yes, there is certainly such a thing. If I’m trying to promote sales of a software program that repairs the Windows Registry why in the world would I want to do anything that would include the traffic of Mac or Linux users? That would be wasted efforts, time and money for me.

Yet so-called experts are constantly talking about (and selling) their methods for chasing this junk traffic to others.

Lesson from my retail experience that applies online: Don’t advertise your Ground Beef sale in a Vegetarian Newsletter.

Tell, Don’t Sell
Working in high volume, discount retail you don’t get much of a chance to interact with individual customers, which is very similar to the position you’re in when running a web site. So, not having the time to act as a salesman, retailers learn to be creative marketers. One of the most useful devices for encouraging someone to make a purchase (or a larger purchase) is known as cross-merchandising.

The concept is very basic, if someone comes to your store for laundry soap they have “doing laundry” as a focal point in their mind, so it’s a good time to suggest products like fabric softener and bleach to them.

But remember the retailer doesn’t have time to actually talk to each customer and make those suggestions, so how does he/she do it? Well, by displaying the items they want to promote (suggest) next to or near the related items they know most people are coming in for.

And this works with everything. Here’s a real world example that I remember. At the time that the movie, “Forrest Gump” was released on video I was managing a store for a well known movie rental chain. When Gump came out we made a huge display of it in the store because it was such a wildly popular and desired movie. We included in that display the 2 copies of another Tom Hanks movie, “Joe Versus the Volcano” which had been sitting untouched on our older movies shelves for months.

Nobody ever came to rent “Joe Versus the Volcano”. But, after placing those two copies on the Gump display we couldn’t keep them in the store. As fast as they would be returned they would be rented right back out. That’s the power of cross-merchandising. When people are focused on something, in this case the actor Tom Hanks, they’re open to related suggestions.

This same principal applies online, in fact the most well known Internet company makes its entire living from it–Google. Google’s income stems from showing related advertising to searchers. They match the ads that get displayed to the term you search for… that’s just them saying if you’re looking for hammers you might be inclined to buy nails; and that’s cross-merchandising.

Lesson from my retail experience that applies online: Know what your visitors are focused on at the moment and suggest related sales in your advertising/affiliate links.

Targeted Traffic Isn’t Targeted Enough
Here’s another point that it seems to me a lot of those gurus are constantly taking liberties with. And by that I mean they’re taking advantage of people on a technicality in my opinion when they sell their plans on chasing traffic.

The reason I feel that way is because targeted traffic is good, but it doesn’t automatically mean you’ll make any revenue at all. What you really want is the right targeted traffic, and most of the reports and ebooks I’ve seen over the years fail to explain this distinction. These folks take you just “so far” with their plans and systems, but fall short of delivering the most vital piece of the puzzle to you.

Here’s the difference between the two. If I were an Adobe affiliate promoting online sales of the popular graphics program Adobe Photoshop it would be easy for me to get traffic from people searching for terms like “photoshop tips and tricks” or “tutorials on photoshop”.

And technically (this is where most of those plans and systems take advantage of folks in my opinion) that could be called targeted traffic, right? These are visitors interested in the software I’m promoting… but am I going to make any sales from that traffic?

Maybe once in a great while, but for the most part no.

However, if I went after people searching for terms like “photoshop discount” or “photoshop with instant download” then I’d be chasing the right targeted traffic.

This traffic is going to be people who aren’t just interested in Photoshop, but are specifically interested in getting Photoshop and it’s going to be easy to make sales with this crowd.

Lesson from my retail experience that applies online: While every unmarried woman is a potential customer (or technically targeted visitor) for a Bridal Gown shop owner, only engaged women are the right potential customers (best targeted visitors) to spend their efforts chasing.

Combine These Points
Here’s where it all comes together. Once you learn to ignore junk traffic and can recognize the right targeted traffic to go after, then you can add in cross-merchandising for maximum effect.

Using the Photoshop affiliate site example from above, once I was bringing in the right traffic (people looking to get Photoshop) then I would be able to include other promotions such as Photoshop Learning materials or courses as related suggestions to visitors who were focused and in buying mode.

Some Random Thoughts To Close On
Don’t get caught up in the whole “volume traffic” nonsense. I see it every day and it drives me mad. Just yesterday someone asked on a popular webmaster forum how much money should he be making from 200,000 monthly visitors to his site, because his earnings were under $300 per month and he thought that was kind of low.

Hell yeah it’s low! And I know why without having to know anything about this guy or his web site… he has been chasing junk traffic. Somewhere along the way he got the notion that profits would come from volume traffic. They don’t!

I’ve said it here before but it’s worth repeating to make this point again. I prefer 200 of the right targeted visitors over 20,000 random visitors any day. I will make more money from the lower number, and I don’t have to be a great salesman to do it.

If I’ve got 200 people looking for what I’m promoting I don’t have to “sell it” to them at all, I just have to put it in-front of them with a clear path to satisfaction (purchase) then stay out of the way.

Also, when you read or hear tips/tricks/secrets/whatever about getting more traffic, always take a moment to consider whether the idea will lead to the right targeted traffic for you or not.

Sometimes it will. As I said before there are nuances and ways to accessorize everything you’re doing and that includes chasing the right targeted traffic. But you have to be smart about it and learn to avoid the garbage that doesn’t lead to the right targeted traffic.

You’ll come across buzz words and terms, ideas that seem logical on the surface like “long tail keywords”; but you have to remember that no matter what it’s only good if it ultimately leads to the right targeted traffic for you.

I love long tail keywords and talk about them myself, but like traffic there are different types of long tails. There are long tails that’ll bring you targeted traffic, and there are long tails that’ll bring you the right targeted traffic. Learn to recognize the difference and you’ll be in a much better position fast.


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Your Traffic Questions Answered

Tuesday, February 12th, 2008

After writing this post I received a couple of contacts from people asking the same question, “how did you get your publishings on Google News?”

Here’s the thing, to the best of my knowledge there’s no actual list of what specific sites Google pulls news stories from, but if you look through Google news it’s easy to find where they’re coming from since the original sources are listed with the headlines.

From there it’s just a matter of writing a great op-ed or Press Release, submitting it to a source you know Google pulls stories from and that accepts submissions.

There’s no guarantee your writing will be accepted by the source you submit it to, nor that if it is Google will pick up your piece from their site anyway. But, if you do create something worth reading the odds are good and the from is well worth putting the effort in.


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Traffic Reviews

Monday, January 28th, 2008

This is part 7 of 10 in the Niche Network Marketing with LAMP series.

Traffic Reviews

While it’s always crucial (and fun) to watch your site stats climb from day one, you really won’t get a valid sense of how your efforts so far are paying off until your primary site has been live for about 3 weeks.

By that point if you’ve done a good job of creating quality on-site content, written and submitted quality articles and responsibly promoted your site and articles across social platforms you should be seeing a mixture of traffic coming into your site from the social networks, the article directories you submitted articles to and also some natural traffic from search engines.

The majority of your at this point will be from social networks. That percentage will eventually drop as the increases over time. Also keep in mind that the natural search engine traffic will be more highly targeted, so if you’ve only made a little bit of revenue in the first 3 weeks with your primary site–or even no revenue at all in some cases–that’s not something to panic about yet.

You’re building a niche network here, so the goal is to position yourself for the long-haul and it’s really the search engine traffic that’s going to bring you revenue, so you can’t make any honest financial assessments of your site or niche based on this very early data. You have to wait until you have a steady and significant amount of search traffic to do that.

What this step is about, and you can do effectively at this point, is looking over your traffic and trying to visualize your visitor trends.

How long are visitors staying on your site? Do the majority seem to be spending enough time to read or scan some of your content–or are they leaving almost as soon as they arrive?

If they’re leaving too fast that may indicate that your site is taking too long to load, or maybe your titles and H1 headings aren’t “grabbing” their attention. It could be that your layout isn’t well suited to your content. There’s an unlimited number of things that can account for fast click-aways, so if you see this as a trend in your visitor stats you need to take some time to review every aspect of your site and try to pin-point where the problem is and correct it. This may take some trial and error but with diligence you should be able to sort it out.

You should have a number of pages for your primary site created at this point, are visitors hitting multiple pages or leaving after only seeing the page they entered your site on?

Again this can indicate that your content or writing style isn’t compelling enough, or it could be that your navigation links aren’t obvious enough… if there seems to be a problem with visitors bouncing from the entry page you’ll want to spend time on figuring out why and correcting it.

Keep in mind however that the fewer pages you have the lower your “pages per visitor” numbers will be just based on averages. I’m assuming by the 3rd week you’ll have a dozen or more pages for your primary site online, but if you don’t then you should expect to see lower page views.

At this point, and before you can really move on or begin to assess the profitability of your site and marketing copy you’ll need to have at least 400 click-thrus to the affiliate product you’re promoting–and be averaging at least 50 visitors per day from search engines.

Until you reach those benchmarks you should keep repeating steps #6 and #7 (this one) over and over again to increase your site pages and search engine reach.

Finally, conversion rates. Once you’ve had 400 click-thrus to your affiliate product you can make a fair assessment of your conversions.

Is your conversion rate at least 2%? That would be 8 sales out of 400 click-thrus. If so you’ve got a great position with a buying niche, a solid product that converts and your primary site is seemingly doing a good job of pre-selling the traffic you send to the affiliate sales page. At this point it’s wise to move on to step #8 of the LAMP series.

If your conversion rate isn’t at least 2% is it at least .5%? That would be 2 sales out of 400 click-thrus. If so then odds are the niche is fine but there may be an issue with either the product you’re promoting, the product sales page or your site copy that everything isn’t working in harmony to convert better.

I always look at the product and product sales pages first when this happens. Sometimes, even though everything looked good in the beginning it can turn out that once you’ve created your site content and become more familiar with the niche and the people who would be buying in that niche you may realize that the product you picked to promote, or the sales page it uses aren’t as good as you originally thought.

Now is the time to go back and review it to see if there’s anything obvious that you may have missed earlier when selecting it that might be working against converting sales with the traffic you’re sending.

If you spot something there’s 2 things you can do. First, you could just dump the product and find something else. Or second, if it’s something obvious in the sales page copy you can always contact the product supplier/creator and discuss it. I’ve done this in the past, pointing out something obvious in a publisher’s sales copy that was turning away people in their market simply because of the wording, and been pleased to find many times they’re open to suggestions for improving conversion rates. And why wouldn’t they be? After all, the more sales you make the more sales they make, right.

Of course not everyone is going to listen to your input, or be willing to test your ideas, so you may still be forced to drop the product and find something better. But if you think the current product is good and that you’ve spotted something obvious in the sales copy that’s bad it’s worth contacting them first.

If you don’t spot anything obvious with the product or sales copy that would be hanging up conversions then it’s likely something with your site.

Either your site content isn’t making the case for how people in your niche benefit from using the affiliate product, or you’re not doing a good job of sending the right visitors through to the affiliate sales page. I see that one a lot. Usually it happens when someone puts the affiliate link too high up on their page.

What happens then is that you send through a lot of “blind” traffic. These are visitors to your site who haven’t yet been shown the benefits of owning the affiliate product, they just came to your page because they’re interested in the niche, and since your affiliate link probably used niche related keywords in the anchor text they clicked it thinking they were heading for more information rather than a place to purchase the benefit at.

In my experience the best affiliate links work when provided after you’ve shown the visitor that they’ll benefit from owning/using the affiliate product. This may mean placing the affiliate links way down in your content, and that may seem counter-productive at first but you have to keep in mind that you’re not trying to send the highest volume of traffic through to an affiliate sales page, you’re trying to send the highest qualified visitors through.

And by showing them the benefits of the product (pre-selling it) first, you actually create more qualified visitors for yourself to ultimately send through.

High up on the page or in your content is good placement for contextual ads (like Google AdSense) where you’re being paid per click and not a commission on the actual sale, but for affiliate products it’s far better to bury them deeper in your content and after you’ve show the benefit of the product to a visitor. That way they’re already thinking about how the product will benefit them when you say “click here to get it”.

What if my conversion rate is below .5%?

Then there’s something really wrong in the chain. Odds are there are multiple problems existing between your site, the product, the product sales page and perhaps even the niche you selected.

My point is something is really broken and there’s far too many variables that it could be for me to try and address them.

All I can suggest is go back to step #1 and retrace your steps along the way to see where things went wrong.

Something–and it should be obvious to create this much havoc–hasn’t gone according to plan and you’re going to have to find it and fix it.

If you can’t figure it out, or you find it but can’t figure out how to fix it feel free to contact me with any questions you may have. I’m willing to help as much as I reasonably can, that’s why I’m publishing this stuff after all, but please make your questions as specific as possible if you want anything useful back from me. I can only provide help based on the information your supply to me in your questions.

Part 8 of the series should be available in a day or two so please check back, or better yet subscribe to my RSS newsfeed and be sure to get it as soon as it gets published.


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